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Privacy Notice

GENSEN Japan Pty Ltd respects your concerns about privacy and values the relationship we have with you. 

GENSEN Japan is committed to protecting your privacy. We only collect information that is reasonably necessary for, or directly related to, one or more of our functions or activities. We do not disclose your personal details or financial information to any third parties.

GENSEN website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

 

Detailed information on the processing of collected data

Personal data is collected for the following purposes and using the following services:

  • Analytics
    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
    • Facebook Ads conversion tracking (Facebook)
      Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on our website.Data collected: Cookie and Usage Data.
      Facebook’s Privacy Policy
    • Google AdWords conversion tracking (Google)
      Google AdWords conversion tracking is an analytics service provided by Google, Inc. that connects data from the Google AdWords advertising network with actions performed on our website.Data collected: Cookie and Usage Data.
      Google’s Privacy Policy
    • Google Analytics (Google)
      Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of our website, to prepare reports on its activities and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.Data collected: Cookie and Usage Data.
      Google’s Privacy Policy – Opt Out
  • Remarketing and Behavioral Targeting
    These services allow us and our partners to inform, optimize and serve advertising based on past use of our website by the user. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
    • AdRoll (Semantic Sugar, Inc.)
      AdRoll is an advertising service provided by Semantic Sugar, Inc.Data collected: Cookie and Usage Data.
      AdRoll’s Privacy Policy - opt-out

Non-personal data is collected and shared with the service AdRoll to provide relevant and targeted advertisements through retargeting. All data is anonymous and cannot be used to identify the visitor. Retargeting recognizes that the internet browser has visited the website in the last 90 days. If you would like to not participate in retargeting, you may opt-out of AdRoll’s services by AdRoll's Cookie Opt-out or read more on AdRoll's Privacy Policy.

    • AdWords Remarketing (Google)
      AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of our website with the Adwords advertising network.Data collected: Cookie and Usage Data.
      Google’s Privacy Policy – Opt Out
    • Remarketing through Google Analytics for Display Advertising (Google)
      Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network.Data collected: Cookie and Usage Data.
      Google’s Privacy Policy – Opt Out

All information collected is for internal company purposes alone and may be used to notify you of sales and promotions, new products and general GENSEN Japan brand-related alerts. The information you provide us may be shared with our affiliates or agents who provide relevant services to us and who assist us to perform services relating to the GENSEN Japan brand.

For further, more detailed privacy information you may contact Customer Care: info@gensenjapan.com

 

個人情報について

Gensen Japanでは、個人情報の保護に関する法令を遵守するとともに、 以下のポリシーに基づき、お客様 の個人情報を取り扱います。

個人情報とは？
個人に関する情報で、氏名、住所、電話番号、メールアドレス、購入履歴など個人を特定できる情報、またはその可能性の ある情報の事です。また、他の情報との組み合わせによって個人が特定できる情報も含みます（業種等）。

個人情報の収集について
通常,Gensen Japanのホームページを閲覧する場合、お客様に関するいかなる情報も入力や開示する必要は ございませんので、匿名のままご自由にご利用いただけます。但し、商品購入時、お問い合わせ時は、お客様の氏名、住所、電話番号、メールアドレス等の入力をお願いしております。

個人情報の管理について
当店は以下の体制で個人情報を管理します。

個人情報の利用を業務上必要な者だけに制限し、個人情報が含まれる内容の管理を徹底致します。 但し、お客 様へ商品やサービスを提供する等の業務遂行上、個人情報の一部を外部の委託先へ提供する場合があります。 その場合、業務委託先が適切に個人情報を取り扱うように管理いたします。不要になった個人情報は、随時削除 していきます。

個人情報の開示について
当店は、お客様の同意がない限り、個人情報を第三者に開示することはありません。ただし、以下の事例に該当する場合 はその限りではありません。

官庁、裁判所、検察官、警察、弁護士会、消費者センター、またはそれらに準じる権限を有する機関から要請が あった場合。 ・法令に特別の規定がある場合。 ・法令や当店のご利用規約・注意事項に反する行動から、当店の権利、財産またはサービスを保護または防禦する 必要があり、本人の同意を得ることができない場合。 ・尚、商品の配送等、お客様との取引を行うにあたり、運送業者等の必要な外部委託を行う場合は第三者提供には あたりません。